AREAS
OF COVERAGE FOR IT WORK
Desktop and Workstation –
Hardware
Types: “x86
” Generic Desktops and RISC systems (Apple or UNIX machines)
Tasks: Install, troubleshoot, repair, upgrades and remote management
Desktop and Workstation –
Operating Systems
Current: Windows 2000 and XP (Home/Pro),
RedHat Linux
Future (Trends): Intel version of Apple OS/x (and more Linux!)
Former (Legacy/Retired): CP/M, DOS, Windows (3x/95/NT/98/ME) & old
Mac’s
Desktop and Workstation –
Application
Currently: Microsoft Office, but now
seeing movement towards Open Office
Arena: Oil and Gas, Medical and Broadcasting (Data Warehousing)
Desktop and Workstation –
Administration Tasks
Standard obligatory practices:
(troubleshooting, install, support, migration and
being a beta-testing guinea pig for new software. Also being patient w/
users!
Mainframe/MID/MINI Computers
All legacy and retired: IBM System 34/6,
DEC VAX (VMS), PR1ME (JCL)
Network Operating Systems
Current: Windows 2000/2003, Enterprise
RedHat & Novell Netware
Legacy: Novell (prior to v6.5), Windows Server 3.5 and NT 4.0, OS/2
Really Old: Banyan Vines, Artisoft Lantastic
Network Administrative Tasks
S/W Installation: (Planning of system
architecture, security & disaster recovery)
S/W Daily: User management/config, login scripts, backups, print server
admin
ALSO: Cabling, router and site-to-site connectivity monitoring of
WAN/LAN links
Network – WEB
(Inter/Intra/Extra-NET)
Tasks: Website creation including
drafting/design/layout content management
Tools: Adobe (Photoshop, Image Ready), Dreamweaver, FrontPage 2003 etc.
Technology: Shoutcast, Real Media, Windows Media, QuickTime, Flash Media
MySQL: Database integration, design, permissions, monitoring, and
reporting
Telephony/Connectivity
Hardware: Cisco, Dlink, 3COM, Netgear,
Accton, Cisco, Bay (and others)
PBX/KSU: AT&T Merlin, Rolm/Siemens, Octel (plus other legacy PBX)
Other: IVR – (Call Center) voice response / call routing and
management
Technology: CTT, LDX WiFi, Telecom provisioning (from ISDN to oc1)
