Types: “x86” Generic
Desktops and RISC systems (Apple or UNIX machines)
Tasks: Install,
troubleshoot, repair, upgrades and remote management
Current: Windows 2000 and XP
(Home/Pro), RedHat Linux
Future (Trends): Intel
version of Apple OS/x (and more Linux!)
Former (Legacy/Retired):
CP/M, DOS, Windows (3x/95/NT/98/ME) & old Mac’s
Currently: Microsoft Office,
but now seeing movement towards Open Office
Arena: Oil and Gas, Medical
and Broadcasting (Data Warehousing)
Standard obligatory
practices: (troubleshooting, install, support, migration and
being a beta-testing guinea
pig for new software. Also being patient w/ users!
All legacy and retired: IBM
System 34/6, DEC VAX (VMS), PR1ME (JCL)
Current: Windows 2000/2003,
Enterprise RedHat & Novell Netware
Legacy: Novell (prior to
v6.5), Windows Server 3.5 and NT 4.0, OS/2
Really Old: Banyan Vines,
Artisoft Lantastic
S/W Installation: (Planning
of system architecture, security & disaster recovery)
S/W Daily: User
management/config, login scripts, backups, print server admin
ALSO: Cabling, router and
site-to-site connectivity monitoring of WAN/LAN links
Network – WEB
(Inter/Intra/Extra-NET)
Tasks: Website creation
including drafting/design/layout content management
Tools: Adobe (Photoshop,
Image Ready), Dreamweaver, FrontPage 2003 etc.
Technology: Shoutcast, Real
Media, Windows Media, QuickTime, Flash Media
MySQL: Database integration,
design, permissions, monitoring, and reporting
Hardware: Cisco, Dlink,
3COM, Netgear, Accton, Cisco, Bay (and others)
PBX/KSU: AT&T Merlin,
Rolm/Siemens, Octel (plus other legacy PBX)
Other: IVR – (Call Center)
voice response / call routing and management
Technology: CTT, LDX WiFi,
Telecom provisioning (from ISDN to oc1)